a Bangladeshi National level development organization
Information, as we know it today, includes both electronic and physical information. The organizational structure must be capable of managing this information throughout the information lifecycle regardless of source or format (data, paper documents, electronic documents, audio, video, etc.) for delivery through multiple channels that may include cell phones and web interfaces
UDDIPAN Information management (UIM) concerns a cycle of organizational activity: the attainment of information from one or more sources, the custodianship and the distribution of that information to those who need it, and its ultimate nature through archiving or deletion.
This cycle of organizational involvement with information involves a variety of stakeholders: for example those who are responsible for assuring the quality, accessibility and utility of acquired information, those who are responsible for its safe storage and discarding, and those who need it for decision making. Stakeholders and UDDIPAN IT have rights to originate, change, distribute or delete information according to organizational information management policies.
UDDIPAN Information management embraces all the generic concepts of management, including: planning, organizing, structuring, processing, controlling, evaluation and reporting of information activities, all of which is needed in order to meet the needs of those with organizational roles or functions that depend on information.
UDDIPAN Information management is closely related to, and overlaps with, the management of data, systems, technology, processes and where the availability of information is critical to organizational success strategy. This broad view of the realm of information management contrasts with the earlier, more traditional view, that the life cycle of managing information is an operational matter that requires specific procedures, organizational capabilities and standards that deal with information as a product or a service.
A Microfinance institution can only realize economic benefit from computerization if it manages its IT resources effectively. Effective ICT utilization, appropriate applications and individually tailored solutions can create opportunities and thus ICT can play a substantial role to address a number of goals in the development agenda.
UDDIPAN IT hierarchy services was chosen for investigation of ICT in microfinance institutions because it examined IT management, based service delivery, and platform of information technology in an organization. These are as follows:
1) Applications infrastructure
3) Data management
4) IT management
6) Architecture and standards
7) Channel management
8) IT research and development
9) IT education
UDDIPAN amalgamate a fully integrated Management information system application software with full equipped Data Center(Servers, Storages, Switches, routers etc.) are some of the technologies that can facilitate UDDIPAN Office operation. These technologies allow employees to more efficiently serve their clients by reducing paper work, increasing accessibility to information and finally simplify computations of complex analyses. The above cutting-edge technologies that have been used by microfinance institutions are described as:
Micro-Finance Information Systems (MFIs)– – through well-defined MIS, MFIs can access or analyze information more efficiently for better decision-making, operations management, and product development.
Financial Information Systems (FIS) – FIS can access or analyze financial information more efficiently for better decision-making, cost budgeting and cost center management.
Human Resource Management (HRM) Module – this module integrates Employee Management, Employee attendance and leave management, salary management and KPI (Performance Appraisal).
Admin Module (AM)– AM for maintaining Inventory of all fixed asset of Head office and all branch offices.
Already 200 branches have been automated by the UDDIPAN Automation project team where, UDDIPAN IT took lead to fulfill the Project goal. This process is running in full swing to bring all branch offices as an automated branch integrated with Head Office in near future.